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1
Can I place a sample order?
Yes, sample order is welcomed for checking product functionality and quality.
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2
When can I get the price?
We usually quote in 6 hours after get your inquiry. For any urgent questions, you can call us.
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3
Is shipping for free?
No, the shipment fee needs to be paid by buyers, and it is determined by weight and shipment method.
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4
How can you guarantee the production quality?
We have strict quality control system in our production process,100% and 4 timesinspection for each finished product before package.
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5
How long is your warranty period?
12 months from the production date.
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6
How about the lead time and delivery time of my order?
Sample order usually ship in 48 hours. Bulk order lead time is usually 7-12 days depending on the order quantity and variety; delivery time is normally 3-5 days.
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7
What's the shipping way do you use?
Usually ship by UPS/DHL/FEDEX//TNT, Air shipping and Sea shipping are both ok according to client's request.
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8
Where is your factory located?
Our factory is in DongGuan, TangXia town, with over 20 years manufacture experience.
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9
How is your Quality Control system ?
We have strictly quality control system including IQC, IPQC, OQC procedures.
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10
Your advantages?
1). Original manufacturer2). Over 20 years electronics line produce experience.3). ISO9001 &BSCI factory Audit.4). Rich Market cooperate experience(walmart,metro,tesco etc.).5). Full time engineers are responsible for product feedback within 24 hours.6). Factory Direct Sale--- Good Quality and Reasonable Price insurance.7).OEM and ODM are welcomed,contact us for details about how to print logo or make customized package, we will offer the solution for your reference